How to Set Up Activities and Abeyances in Pathway?

You can get activities and abeyances pushed back to your BMS (if applicable).

Activities include: opens, clicks, shares, unsubscribes, marked as spam, as well as deliveries.

Abeyances include surveys.

You can choose to set them up for all workflows, or just some of them, and to do so:

  1. Go to Settings
  2. Under BMS Settings, scroll down to Activities and Abeyancesactivities.jpg
  3. On the Activities and Abeyances page, find the workflow for which you want to receive them and click Viewactivities_view.jpg
  4. When you expand the list, you can choose whether you wish to receive activities, activities and abeyances, or nothing at all for the items you seeactivities_and_abeyances.jpg
  5. Once done, scroll up and click Save


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