Can I manually unsubscribe a contact from a list?

Yes, you can manually unsubscribe a contact from a list. To do so, follow these steps:

Step 1: Go to Contacts → BMS Sync List and in the search field type the Client’s code
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Step 2: When you find the client, click on Subscriptions tab
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Step 3: Choose the list that you want the client to be unsubscribed from and click Save
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NOTE:

Policy renewals include: Policy renewal, Edelivery, Billing notices letters

General communication includes: Welcome, Lost clients, Referral, Birthday, Cross-sell, Online review, Milestone, Claims and NPS letters

Newsletters include: Newsletters and Prospects letters

Weather alerts include: Hazardous Weather Warnings



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